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Warranty - Does It Warrant Peace?

Consumers, not only in Botswana, are generally not knowledgeable about many products and services they buy. Quite often the knowledge resides with shop assistants, marketers, suppliers and manufacturers. A decision to buy a product could turn into a daunting project which often ends with the seller...

World Consumer Rights Day 2022 - The Role of Consumer Groups And Their Efficacy

The Competition and Consumer Authority (CCA) today (15/3/22) joins the international community in commemorating World Consumer Rights Day (WCRD). The day is celebrated annually on March 15th to raise global awareness about consumer rights and the need to protect consumers against unfair business...

World Consumer Rights Day 2022 - The Role of Consumer Groups and their Efficacy

The Competition and Consumer Authority (CCA) will on 15th March 2022 join the international community in commemorating World Consumer Rights Day (WCRD). The CCA will celebrate the day under the national theme: The Role of Consumer Groups and their Efficacy . Consumer groups/organisations/...

CCA Approves Acquisition of Certain Assets of the Business of BCL Limited by Premium Nickel Resources

The Competition and Consumer Authority has approved without conditions the proposed acquisition by Premium Nickel Resources (Pty) Ltd (“PNRB or the Acquirer”) of certain assets of the business of BCL Limited (“BCL”) (in liquidation), more particularly certain business assets related to the Selebi...

Emergency Contact Numbers

The Competition and Consumer Authority (CCA) is closed for the festive season from 20 th December 2021 to 4 th January 2022. Operations resume on Wednesday 5th January 2022 at 8am. In case of an emergency, consumers, businesses and members of the public can contact the CCA on the following numbers...

CCA Festive Season Closure 2021/22

The Competition and Consumer Authority will be closed for the festive season holidays from Monday 20th December 2021 to Tuesday 4th January 2022. The Board, CEO and staff of the Authority wish all our stakeholders a Merry Christmas and a Prosperous New Year.

World Competition Day 2021: Towards an Inclusive and Resilient Economy

Every year on the 5th of December the global community observes World Competition Day. This year, like the previous years, the Competition and Consumer Authority joins the rest of the world to observe this important day. The theme this year is, ‘’Competition Policy for an Inclusive and Resilient...

Katlego Motors Ordered to Refund a Complainant Following Intervention by the CCA

The Competition and Consumer Tribunal has ordered Katlego Motors in Mogoditshane to refund a complainant P37, 000 for a defective vehicle it sold. The case was referred to the Tribunal by the Competition and Consumer Authority (CCA) after concluding its investigations which revealed that Katlego...

Suppliers Must Display the Price of Goods and Services

Suppliers are mandated by the Consumer Protection Act to provide information which is accurate, clear and complete in relation to goods and services offered to consumers. The information provided about the goods or services must include the characteristics of the goods or services being; the price...

CCA Approves Acquisition of 25% Issued Shares in Ross Central Africa Limited by Aviagen European Holdings

Pursuant to Section 53(4)(a)(ii) of the Competition Act of 2018 (“the Act”), notice is hereby given on the decision made by the Competition and Consumer Authority (“The Authority”) in respect of the proposed acquisition of 25 percent of the issued shares in Ross Central Africa Limited (“the Company...

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